Shipping: Item(s) will be Professionally and Securely packaged and shipped USPS 2-3 Day Priority or First-Class Mail with Tracking Confirmation within 1-3 days after payment is received for purchased item(s) via Pay Pal or US Postal Money Order (Exceptions: Sundays & Holidays), in which case, the item(s) will ship the following business day.
If paying by check, please expect up to 10 days (after payment is received/deposited) for my bank to process / clear. Once processed, your item(s) will ship within 1 – 3 days.
I will always Combine Shipping, when possible, on multiple purchases.
* Important – You will receive an email with the Shipping / Combined Shipping charges calculated on your invoice once your order is placed and will be given the option to add insurance on your item.
I want you to be pleased with your purchase from Denise’s Gallery, your satisfaction is important to me. And because of this, I Describe my Items in detail to the best of my ability and provide Clear Photos that are to be considered as a Major Part of the Description, keeping in mind that colors can vary slightly on different monitors. If you have any questions about an item, please email me before purchasing. All Items are Sold As Is.
That being said, should you encounter a problem with Your order; grossly not as described, or you received the wrong item, please contact me immediately and I will do everything possible to help resolve the situation; including a full refund, minus the shipping costs (unless I sent you the wrong item). Please send me an email specifying the Reason for the Return, referencing the Item Number.
If return is approved, the Item(s) must be returned in the original / similar packaging with Tracking and in the same condition the item was received. Refunds will be credited back to the original form of payment (Pay Pal payments will be refunded via Pay Pal, etc…) within 7 Business days of Denise’s Gallery receiving, inspecting and approving the returned item(s).
** Be advised that I do not claim to be an expert on any of the items that I have collected throughout the years and that are being offered for sale on my website. Items I sell are Antique / Vintage and should be considered in used condition. Denise’s Gallery Handmade Jewelry is in new ~ unworn ~ condition.
I take Great Pride in providing Honest, Personalized Customer Service and in selling Genuine, Rare, Unique, Quality Items purchased from reliable sources & estates. If you have any questions about an item, please don’t hesitate to contact me. I am not always at my computer, so please be patient for reply. Emails are generally answered promptly, and always within 24 hours of receipt.
Please know that over the years I have sold & shipped many items and have earned a 100 percent Positive Feedback Rating. Please view some Customer Testimonials on the ‘About Denise’s Gallery, LLC Page.
After receiving Your item, Your Feedback would be Greatly Valued & Appreciated!!
Thank You kindly, I appreciate Your Business!
Denise @ Denise’s Gallery